shipping Policy

How much does shipping cost?

Shipping Cost May Vary by items.

Processing Time

As soon as we receive your order, we process your item in 2-4 business days, this include production time since most of the products are made to order.

Estimated Delivery Time

As soon as the order is processed, we will be sending the tracking information to the email used during the purchase. It may take approximately 4-5 business days delivery

If your order hasn't arrived in the estimated delivery times, please contact our support team at info@eleganzone.com

If your order hasn't arrived within 60 days of the date of original purchase, contact our support team for a full refund on your purchase.

[This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

 

RETURNS AND REFUNDS GUARANTEE

 

For items received that are not as described in our listing and Defective items, we cover the return shipping cost and replace the item asap.

All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.